26/11/21 STOCK UPDATE

Due to an overdue ingredient delivery our Rose Cleanser is temporarily out of stock.  Once the ingredients have arrived we'll be making a fresh batch which will be available closer to Christmas.  Small numbers of 30ml sized containers are available but we expect these to sell out in the coming days.  Please register for an update, and we'll send you an e-mail once the cleanser is available to order again.  Sorry for the delay, but this situation is beyond our control.

Our handmade organic hot cloth cleanser is designed to be used with a muslin cloth, to gently remove skin impurities.  Supplied in white airless pumps, it is available in 2 sizes:  30ml travel size (lasts up to 4 weeks) and 100ml full size (lasts up to 3-4 months).  We have a new PP plastic pump for our cleansers, since it is fully recyclable.  The nozzle on these pumps allows the product to be dispensed in variable amounts, making this more cost effective to use.  We package our facial products in airless  pumps since it is far more hygenic than dipping the fingers into an open pot.    

Using the finger tips massage a small amount of our hot-cloth cleanser onto the skin.  Then rinse a muslin cloth in hand-hot water and wring out so the cloth is warm and moist. Use the cloth to gently remove make-up and skin impurities - this will also lightly exfoliate the skin to leave it feeling refreshed and clean.  We recommend using morning and night.  Follow with Natroma Hydrolat Toner and Moisturiser or Oil Serum.

Our hot cloth cleanser feels like a heavier cream, straight out of the pump.  It can be applied straight onto the skin and the rich texture allows you to massage your face as part of the cleanse.  It will remove make up too.  using it straight out of the pump is the best way to use the cleanser if you need a deeper cleanse.  But if you'd like a lighter skin-feel, no problem!  Simply add a few drops of water to the cleanser before application, or rinse your face with water and then apply the cleanser.  We designed our cleanser formulation so it emulsifies (mixes) with water, so this means you can customise how it feels on the skin simply by adding more of less water.  The way it mixes with water makes it easy to rinse off the face (perhaps if you're cleansing while you're in the shower), but we'd recommend sweeping the muslin cloth over the face to finish, to lightly exfoliate too.    

This method of cleansing is far kinder to the skin than facial wipes - which initially seem to be easier to use but actually take just as long.  Facial wipes also tend to have quite harsh ingredients and preservatives (because the wipes are supplied damp inside their packets).  Hot cloth cleansing on the other hand is much more hygienic and better for the environment, since each cloth can be used once or twice before being laundered and re-used. 

Our hot cloth cleansers do not contain any essential oils.  They have a mild aroma, that comes from the organic hydrolats within the formulation.  Our rose cleanser is slightly sweeter than the orange blossom version, but it is subtle.  We recommend cleansing morning and night.  For more information about using our cleansers visit our blog article on Hot Cloth Cleansers.

Key ingredients:

Organic Caster oil - a deeply cleansing oil, that combines with skin impurities without quickly sinking in to the skin.

Organic Apricot kernel oil - a gentle, moisturising oil that suits most skin types.

Organic Shea Butter - premium shea butter, to nourish skin and retain elasticity.

Organic Rose Hydrolat - subtle rose aroma, gently soothing.

Aloe Vera - to gently soothe the skin.

Organic Chamomile & Calendula - potent CO2 extracted botanical extracts, for their skin calming properties.

D-Panthenol - to lightly moisturise the skin during cleansing.

Glycerine - to help retain moisture in the skin.

This formulation contains preservative (phenoxyethanol, ethylhexylglycerin) and vegetable based emulsifiers usually used in food manufacture (these allow the hydrolat to mix with the oily ingredients to form a cream).

CHRISTMAS DELIVERIES

Orders placed between 25th November - 6th December 2021 will be delayed due to us attending Birmingham's Christmas Cathedral Market.  Our shop will be closed for a week, so there will be unavoidable shipping delays.  Orders will be processed in the date order they arrived, with priority given to Courier and Priority shipping ahead of standard and free delivery.

FREE standard postage on UK orders over £35* 

UK Standard postage is £3.75 for orders under £35.  Orders are dispatched within 5 working days on a Royal Mail 2nd class service (that usually takes 3-5 working days to arrive after dispatch).  Orders with free delivery are processed, once orders with paid delivery have been cleared.  

UK Standard Signed For is £4.75 on orders up to £34.99 and a £1 on orders over £35.  This is a 3-5 working day delivery service (after dispatch) with the added piece of mind that your parcel will be signed for at the point of delivery.

UK Priority is £4.50 and is a Royal Mail 1st class service.  We process orders with this postage ahead of other orders and aim to dispatch in 2 working day (subject to stock availability).

* there is a small shipping surcharge on heavier items.

Local Deliveries and Click & Collect

We also offer local customers the option to Click & Collect from our Stourbridge shop.   Please read about Natroma Click & Collect by clicking here.