Natroma News

Natroma News - Skin Care Blog

Handmade natural skincare and aromatherapy news from Natroma

We hope these pages help to keep you updated with our company news, product launches, natural skincare advice, cosmetic ingredient information, aromatherapy and how to use essential oils, latest skin care trends and the challenges of coping with sensitive skin.  If you're interested in natural beauty we hope you enjoy reading our Natroma Blog!


Natroma will be closed between Friday 2nd - Tuesday 13th February 2024.

Website orders placed by midday on Thursday 1st February will be processed as normal.

Orders placed after this date will be delayed until after we return. Click & Collect will be suspended while we're away.

Sorry for any inconvenience.


Thank you for your support during 2023. 

As of today (16th December) we are up to date on orders.  Orders placed by midnight on Sunday 17th December will be posted out on Monday 18th December, in the hope that Priority parcels arrive before Christmas.  After this we will continue to post out orders until Friday 22nd December but cannot guarantee when parcels will arrive.

We'll be closed for a Christmas and New Year Break between Sunday 24th December - Friday 5th January 2024.

Orders received after 22nd December will be placed on hold over Christmas and New Year. We'll begin processing orders again from 6th January onwards.

Our shop will re-open at 1.30pm on Wednesday 10th January 2024.



Natroma is taking a late Summer holiday at the end of September - we'll be closed between 21st September - 5th October 2023.

We're open as normal this week and will continue dispatching website orders until we close on Wednesday 20th September. 

Next week our shop will be open on Tuesday 19th and Wednesday 20th September between 10.30am - 4pm, to allow for last minute purchases.

While we're away, there will be delayed dispatch on all orders.  You'll still be able to look at items on the website and place an order, but parcels will not be shipped until on/after 6th October.  We'll process orders in the date order they arrived.   

Our shop re-opens on Friday 6th October at 10.30am.

Sorry for any inconvenience.


Natroma will be closed between 23rd July - 8th August 2023.  

Our shop will be open between 10.30am - 4pm tomorrow and Saturday.  Website orders placed by midday on Saturday will be dispatched as normal. 

After this, the website will continue to accept orders but they'll have a delayed dispatch.  


We're making a few changes to the Natroma website which should improve our customer experience! There have been lots of changes behind the scenes which should mean that the pages load much quicker so it's easier to view products.


We're pleased to announce a reduction in our Royal Mail postage costs from April 2023! 

Royal Mail have changed some of their weight bands for parcel deliveries, so we're pleased to pass on our savings to customers.

Standard shipping reduces to £3.50 and Priority to £4.50.

 

 


Natroma will be closed between Friday 17th - Wednesday 29th March 2023.

Website orders placed by midday on Wednesday 15th March will be processed as normal.

Orders placed after this date will be delayed until after we return. Click & Collect will be suspended while we are away.


Christmas Deliveries 2022 - Royal Mail Strikes and a DPD delivery offer!

Royal Mail Strikes are planned October - December 2022. Read more about the planned days of industrial action, since it will cause delays in our usually quick service.

To help customers we have decided to trial a new postal service for Natroma orders. When you spend over £35 you'll have the option to upgrade to a £5.95 DPD next day signed for service. We hope this helps to beat the strike delays!

We'll be attending the Birmingham Christmas in Cathedral Square Market in November so there will be shipping delays in the middle of November.



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