The Natroma shop is closed between 12th November - 4th December while we attend the Birmingham Christmas in Cathedral Square Market. Website orders can still be placed, but with delayed shipping.
Natroma News - Skin Care Blog
Handmade natural skincare and aromatherapy news from Natroma
We hope these pages help to keep you updated with our company news, product launches, natural skincare advice, cosmetic ingredient information, aromatherapy and how to use essential oils, latest skin care trends and the challenges of coping with sensitive skin. If you're interested in natural beauty we hope you enjoy reading our Natroma Blog!
Natroma is taking a late Summer holiday at the end of September - we'll be closed between 21st September - 5th October 2023.
We're open as normal this week and will continue dispatching website orders until we close on Wednesday 20th September.
Next week our shop will be open on Tuesday 19th and Wednesday 20th September between 10.30am - 4pm, to allow for last minute purchases.
While we're away, there will be delayed dispatch on all orders. You'll still be able to look at items on the website and place an order, but parcels will not be shipped until on/after 6th October. We'll process orders in the date order they arrived.
Our shop re-opens on Friday 6th October at 10.30am.
Sorry for any inconvenience.
Natroma will be closed between 23rd July - 8th August 2023.
Our shop will be open between 10.30am - 4pm tomorrow and Saturday. Website orders placed by midday on Saturday will be dispatched as normal.
After this, the website will continue to accept orders but they'll have a delayed dispatch.
We're making a few changes to the Natroma website which should improve our customer experience! There have been lots of changes behind the scenes which should mean that the pages load much quicker so it's easier to view products.
We're pleased to announce a reduction in our Royal Mail postage costs from April 2023!
Royal Mail have changed some of their weight bands for parcel deliveries, so we're pleased to pass on our savings to customers.
Standard shipping reduces to £3.50 and Priority to £4.50.
Natroma will be closed between Friday 17th - Wednesday 29th March 2023.
Website orders placed by midday on Wednesday 15th March will be processed as normal.
Orders placed after this date will be delayed until after we return. Click & Collect will be suspended while we are away.
Royal Mail Strikes are planned October - December 2022. Read more about the planned days of industrial action, since it will cause delays in our usually quick service.
To help customers we have decided to trial a new postal service for Natroma orders. When you spend over £35 you'll have the option to upgrade to a £5.95 DPD next day signed for service. We hope this helps to beat the strike delays!
We'll be attending the Birmingham Christmas in Cathedral Square Market in November so there will be shipping delays in the middle of November.
We'll be taking a few days off during September 2022. This will mean some changes to our shop opening hours and dispatch timescales on website orders.
Royal Mail are planning some strikes on:
Friday 26th August
Wednesday 31st August
Thursday 8th September
Friday 9th September
Read for more information on how it may disrupt our shipping timescales.
We're closing our shop to take a short break over the Jubilee Bank Holiday.
The shop will re-open on Friday 9th June at 10.30am.
Website orders will be processed as normal, but please allow a little extra time for parcels to arrive due to the Bank Holiday.
Natroma News newsletter subscribers - we'll have some special offers over the Jubilee weekend (2nd - 5th June). Look our for an e-mail later this week!