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Natroma - ethical, organic, handmade natural soaps and skincare

Natroma & The Natural Soapworks is an English handmade aromatherapy skincare business established in 2006 by a Clinical Aromatherapist, located at the Ruskin Glass Centre in Stourbridge in the West Midlands.  We started our business at the historic Red House Glass Cone and relocated to larger premises to create improved manufacturing facilities, a retail shop and holistic therapy treatment room.  Our range of luxurious hand made goats milk soaps, bathing and organic cosmetic gifts, are all handmade using traditional techniques and only the finest natural ingredients and aromatherapy grade essential oils.  Our Natroma aromatherapy skincare and natural cosmetics are handmade in England.

Find our location on Google Maps UK

Natroma & The Natural Soapworks

Workshop 7 Ruskin Glass Centre

Wollaston Road, Stourbridge

West Midlands, DY8 4HF

United Kingdom

tel:  01384 399451

Changes to our shop opening hours

Please note that we need to change our opening hours during the coming weeks:

w/c 9/5/22 - shop open as normal

w/c 16/5/22 - we'll be open on Wednesday 10.30am - 4pm, but closed for the rest of the week.

Website orders placed between 18.5.22 - 23.5.22 will be delayed.

w/c 23/5/22 - shop open as usual

w/c 30/5/22 - shop closed all week

w/c 6/6/22 - our shop will re-open on Friday 10th June at 10.30am

We won't be working every day during the coming weeks so messages may not be picked up on the shop answer machine.  The best way to contact us is by e-mailing us or sending your query via our Contact Page


The usual Natroma shop opening hours are: 

Monday -  CLOSED

Tuesday - CLOSED

Wednesday - 1.30pm - 4pm

Thursday - 10.30am - 4pm

Friday - 10.30am - 4pm

Saturday - 10.30am - 4pm

Sunday - CLOSED 

Our Covid Secure shop has a screened till /Click and Collect order collection point.  We now allowing customers into our shop as normal - enter via the centre door, or our outside door.  We will also open by special arrangement for vulnerable customers who have been self isolating or are concerned about meeting others during their visit.


In 2010 we became approved under BUAV's Humane Cosmetics Standard (now operated by Cruelty-Free International).  Natroma and The Natural Soapworks has never commissioned any animal testing on our products or their ingredients.  This means that customers can be guaranteed that our handmade aromatherapy skin care products and natural goats milk soap ingredients are cruelty free - our products carry the Leaping Bunny logo.  Our handmade cosmetics are used by vegan and vegetarian customers, and you can be guaranteed that we do not allow any tallow (the rendered animal fats commonly used in commercial soap) anywhere near our handmade soaps!

Natroma is our handmade organic aromatherapy skincare range, specially created in response to customer requests for moisturising facial and body care products that are free from nasty cosmetic ingredients. The Natroma facial range includes hot cloth cream cleansers, hydrolat (organic flower water) skin toners, luxury cream moisturisers, butter balms and face oil serums.  Like all of our other natural skin care, soaps and luxury bathing, Natroma was in development (and in personal use by ourselves) for a very long time. We knew that our handmade skin care would help people with sensitive skin, but like our goats milk soaps they had to be just right.  We admit that we're perfectionists when it comes to creating handmade natural skincare! The Natroma organic facial cleansers, moisturisers and face oil serum are used in our professional aromatherapy treatments, and is becoming increasingly popular with other holistic therapists.  Our gentle handmade cosmetics, creamy goats milk soaps and natural skincare and cosmetics make lovely, thoughtful gift ideas for anyone who has problems with irritated eczema or skin sensitivity.