Saturday, 13 November 2021 | Admin
This post gives further details on postage and delivery timescales on Christmas orders.
At the end of November/early December we'll be attending a week long external event - Birmingham Christmas in Cathedral Square - so our shop will be closed between 29th November - 5th December 2021. We'll be working very long hours so will be unable to process website orders or visit the Post Office, so website orders placed after Thursday 25th November 2021 will be delayed.
We have decided to allow the website to continue to accept orders while we are away (subject to stock availability) and orders will be processed in date order once we return. Please read this article for information on how we'll process orders and operate Click & Collect during December.
Tuesday, 5 October 2021 | Admin
To celebrate 15 years in business we're holding a Prize draw during October 2021.
Read more on how to enter to win a Natroma Goodie Bag and an Art Glass Reed Diffuser, reeds and reed diffuser oil!
1 CommentSaturday, 2 October 2021 | Admin
Natroma is celebrating 15 years in business! This weekend we have some special offers with 15% off a wide variety of our natural skincare products. We have sent out a newsletter to subscribers with a discount code, there are free gifts on orders over £15, a new goat's milk soap and a customer prize draw!
Huge thanks to all of our customers for your ongoing custom and support - we wouldn't be here without you!
Wednesday, 15 September 2021 | Admin
Natroma now offers Paypal's Pay in 3.
It’s a great way to spread the cost of purchases over £30 into 3 payments and maybe a helpful tool to manage your budget more effectively.
There's more information on how it works in this article.
Friday, 13 August 2021 | Admin
Just wanted to mention that we're taking a short break so our shop will be closed between Sunday 15th August and Wednesday 25th August. We'll be open again from the 26th onwards. Website orders will be processed as normal.
Sunday, 25 July 2021 | Admin
We're very pleased to let everyone know that after being a victim of the UK pingdemic, Natroma is open again!
So sorry that we were forced to be closed this week, but we felt it was the best precaution. As it turns out, our frustrating week of isolation was a waste of time, since we are double jabbed and continued to feel fit and well (proved by regular lateral flow tests).
Thank you for your kind messages of support and patience - we're delighted to be back to normal service again!
Saturday, 17 July 2021 | Admin
Sorry we're closed! Unfortunately Paul has been pinged by the Covid app so will need to self-isolate for a week. We're both fit and well but as a precaution we'll be closed for a week. We'll re-open the website checkout later next week and will process orders from Monday 26th July onwards. Our shop will re-open again on Thursday 29th July 2021. Really sorry for any inconvenience caused, but this is beyond our control.
Thursday, 1 July 2021 | Admin
We're delighted to announce that our Natroma Holistics Treatment Room has re-opened. Enjoy relaxing aromatherapy treatments in our covid compliant treatment room at the Ruskin Glass Centre, Stourbridge West Midlands UK.
1 CommentSunday, 11 April 2021 | Admin
We are looking forward to welcoming customers back to the Natroma shop from Thursday 15th April 2021.
We will be working as normal each week, but have decided to reduce our shop opening hours to:
Thursday - Saturday 10.30am - 4pm
We will review this again, once the re-opening of the Ruskin Glass Centre cafe is confirmed.
Saturday 17th April 2021 - we'll be closed
As a mark of respect, our shop will be closed on the day of HRH The Prince Philip, Duke of Edinburgh's funeral.
Monday, 29 March 2021 | Admin
Natroma will be closed for an Easter break.
We'll post out orders received by midday on Wednesday 20th March before Easter but orders will then be delayed.
Due to website maintenance, we won't be accepting orders between Thursday 31st March - Tuesday 6th April 2021.
Orders placed after the 6th will be delayed until Monday 12th April 2021, and we'll then process them in the date order they arrived.
Our shop will re-open on Thursday 15th April 2021.