Christmas Post Deadlines 2017
Thanks for your Christmas orders so far! We're delighted to say that we're completely up to date on website orders and everything is still being dispatched within 24-48 hours. One problem has been that the Birmingham area experienced heavy snowfall last weekend. So although we have continued dispatching orders on time, we understand that Royal Mail is reporting some delays in deliveries. Hopefully this should resolve itself within the next few days now that the snow is thawing. The Royal Mail's Christmas posting deadlines are rapidly approaching, so our last posting dates for 2017 are as follows:
2nd Class - our Standard Service (this covers orders with free postage included)*
The Royal Mail deadline is 20th December, so your order must be placed by: 12.00pm on Saturday 16th December 2017.
1st Class - our Priority Service (extra charge)*
The Royal Mail deadline is 21st December so your order must be placed by midnight on Monday 18th December 2017.
Courier service (extra charge)*
Deadline for despatch is 20th December so your order must be placed by 12pm Tuesday 19th December 2017.
* subject to stock availability. If items are out of stock, we will contact the customer to offer an alternative or a refund.
After this, we will continue to send out parcels until we close for Christmas, but Royal Mail and courier deliveries cannot be guaranteed to arrive in time for Christmas once our order deadlines have passed.
Christmas & New Year 2018
Our Ruskin Glass Centre shop will be open until 2.00pm on Saturday 23rd December 2017, and then we'll be taking our extended Christmas break.
Website orders will begin to be processed (in the date order they arrived) from Thursday 4th January 2018 onwards.
Stocks of bathing products are very low, so some orders may be delayed where items need to be manufactured.
Our Ruskin Glass Centre shop will re-open again on Saturday 13th January 2018 at 10.30am.