FREE standard postage on UK orders over £35.
UK Standard postage is just £3.50 for orders under £35. Orders are dispatched within 3 working days on a Royal Mail 2nd class service (that usually takes 3 working days to arrive).
UK Priority UK delivery is £4.50 and is dispatched within 1 working day on a Royal Mail 1st class service (that usually takes 1-2 working days to arrive). We upgrade heavier orders to a courier service, so you will need to sign for your parcel.
Courier delivery is £7.95 for parcels weighing up to 20kg, and is a DPD signed for service. Orders placed with courier delivery are prioritized if they are received before 12pm. We will do everything we can to promptly dispatch courier orders but this is subject to stock availability and whether an order needs time to be prepared (e.g. where several hampers need to be wrapped). For Highlands and other more remote addresses, DPD cannot always guarantee a next day delivery.
Local Deliveries and Click & Collect
If you live within 4 miles of our Stourbridge shop, we offer local deliveries on orders over £7.50. You need to register an account on the Natroma website before placing your first order, and there may be a small charge for some addresses that are further away. Local deliveries are free on orders over £35. Please read about Natroma local deliveries by clicking here.
We also offer local customers the option to Click & Collect. Please read about Natroma Click & Collect by clicking here.